Thursday, March 04, 2010

Cranky Bros



Had a bit of a nasty equipment failure on the trainer tonight. Right pedal axle broke while I was doing a standing bit.

I got an RA number from Crank Bros. They sounded dodgy on the phone as to whether or not they'll warranty them.

8 comments:

solobreak said...

This is an all too common failure with them.

Murat Altinbasak said...

Let me just say that Rudy Project just replaced a broken 4 year old pair of Ekynox frames for me, no questions asked. Only $19.95 handling fee. Their warranty is only 3 years. If Crank Brothers jacks you around on this, shame on them.

solobreak said...

Rudy's prices are more reasonable than some, but I think that is more of a testament to the obscene margins cycling sunglasses makers enjoy. Their cost was probably half the handling fee...

zencycle said...
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Il Bruce said...

Got the repaired pedal back yesterday.

No note, no message, no work order.

I am a bit nervous about reinstalling.

Atta Rehman said...
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Vivian said...
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